Contacts and
Information
See what's changing in 2025 and 2026
Learn more about our Total Wellbeing Promise
Questions Regarding
Contact
Phone
Website or Email
Benefits Enrollment, Life Events, and Life Insurance Claims
RWJBH Benefits Center
844.690.0920
Monday - Friday from 8:30am to 7pm
Monday - Friday from 8:30am to 7pm
Physical Wellbeing
Questions Regarding
Contact
Phone
Website or Email
Medical Claims and Coverage
Horizon BCBS
844.209.4715
Monday, Tuesday, Wednesday, Friday from 8am to 6pm (Thursday 9am to 6pm)
Monday, Tuesday, Wednesday, Friday from 8am to 6pm (Thursday 9am to 6pm)
Finding a Provider or Scheduling an Appointment
Care Navigation
844.424.2628
Monday - Friday from 8am to 7pm
Monday - Friday from 8am to 7pm
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Prescription Claims and Coverage
Horizon/Prime Therapeutics
800.370.5088
24 hours a day, 7 days a week
24 hours a day, 7 days a week
Mail Order Pharmacy
Amazon Pharmacy
855.549.1760
Weekdays from 8am to 10pm ; weekends from 10am to 8pm
Weekdays from 8am to 10pm ; weekends from 10am to 8pm
Specialty Pharmacy
Accredo Specialty Pharmacy
833.715.0979
24 hours a day, 7 days a week
24 hours a day, 7 days a week
Dental Benefits
Horizon BCBS
844.209.4715
Monday, Tuesday, Wednesday, Friday from 8am to 6pm (Thursday 9am to 6pm)
Monday, Tuesday, Wednesday, Friday from 8am to 6pm (Thursday 9am to 6pm)
Health Coaching
BHealthy Wellness
973.315.5015
Monday - Friday from 9am to 5pm
Monday - Friday from 9am to 5pm
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Transitions of Care or Complex Care Management
Care Management
844.424.2628
Monday - Friday from 9am to 5pm
Monday - Friday from 9am to 5pm
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Emotional Wellbeing
Questions Regarding
Contact
Phone
Website or Email
Employee Assistance Program
OneSource EAP
800.300.0628
24 hours a day, 7 days a week
24 hours a day, 7 days a week
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Finding Behavioral Health Providers
Horizon Behavioral Health
800.626.2212
24 hours a day, 7 days a week
24 hours a day, 7 days a week
Financial Wellbeing
Questions Regarding
Contact
Phone
Website or Email
Retirement Plans
Fidelity Investments
800.513.5015
Monday - Friday from 8:30am to 12am
Monday - Friday from 8:30am to 12am
Life Insurance
RWJBH Benefits Center
844.690.0920
Monday - Friday from 8:30am to 7pm
Monday - Friday from 8:30am to 7pm
Long Term Disability
RWJBH Benefits Center
844.690.0920
Monday - Friday from 8:30am to 7pm
Monday - Friday from 8:30am to 7pm
Flexible Spending Accounts
RWJBH Benefits Center
844.690.0920
Monday - Friday from 8:30am to 7pm
Monday - Friday from 8:30am to 7pm
Voluntary Benefits: Accident, Hospital Indemity, Critical Illness, Disability, Legal
Farmington
844.428.6672
Monday - Friday from 8am to 5pm
Monday - Friday from 8am to 5pm
Norton LifeLock
Norton LifeLock
800.607.9174
Monday - Friday from 9am to 7pm
Monday - Friday from 9am to 7pm
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Personal Wellbeing
Questions Regarding
Contact
Phone
Website or Email
Career Wellbeing
Questions Regarding
Contact
Phone
Website or Email
Community Wellbeing
Questions Regarding
Contact
Phone
Website or Email
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